Terms of Use and SMS Messaging Terms
PDRONE LLC dba Dents & Dings
Last updated: 10/8/2026
1. Acceptance of These Terms
These terms govern your use of https://www.fixmyhail.com/ and participation in the Dents & Dings SMS messaging program. By using our website, you agree to the applicable website terms below. Consent to receive text messages is separate and voluntary.
2. Website Information and Estimates
Our website provides information about Dents & Dings and our repair services. We make reasonable efforts to keep this information accurate, but website content may contain errors or become outdated.
Estimates based on photographs, videos, or information submitted online are preliminary. Final pricing, repair methods, and completion times may depend on an in-person inspection, the condition of the vehicle, applicable insurance requirements, and your approval of the repair work.
Submitting an inquiry or requesting an estimate does not authorize repairs or guarantee insurance coverage.
3. Permitted Use and Intellectual Property
You may use our website for lawful purposes and download or print materials for personal, noncommercial use, provided you retain applicable copyright and trademark notices.
Website content, including text, photographs, graphics, logos, and videos, is owned by Dents & Dings or used with permission. Other reproduction, distribution, modification, or commercial use requires permission from the applicable rights holder.
You must not misuse the website, attempt unauthorized access, interfere with its operation, or submit unlawful, threatening, defamatory, or otherwise harmful material.
4. Information You Submit
When submitting contact information, vehicle details, photographs, videos, or other materials, you agree to provide accurate information and only submit materials you have permission to share.
You authorize us to use these materials to respond to your inquiry, evaluate damage, prepare estimates, and provide requested services. Submission alone does not authorize us to use your photographs or videos in advertising.
We handle personal information as described in our Privacy Policy.
5. SMS and MMS Messaging Terms
Program Description
Dents & Dings offers customer-service text messaging, including responses to inquiries, estimate communications, appointment confirmations and reminders, repair status updates, and vehicle pickup notifications. Messages may include photographs, videos, or links related to your request or service.
Consent to Receive Messages
You may opt in by selecting the optional SMS consent checkbox on our website or otherwise expressly agreeing to receive customer-service texts.
If you initiate a text conversation with us, we may respond to your inquiry within that conversation. Initiating a conversation does not automatically enroll you in recurring notifications. We will obtain additional consent before enrolling you in ongoing messaging.
Simply visiting our website or providing a phone number without agreeing to receive texts does not enroll you in the SMS program.
Consent to receive text messages is not a condition of purchasing services. You may contact us by telephone or email instead.
Message Frequency and Charges
Message frequency varies based on your inquiries, appointments, and repair activity. Message and data rates may apply according to your mobile carrier’s plan.
Opting Out
Reply STOP to any message to opt out. You may also request that we stop texting by calling (210) 637-1139 or emailing info@fixhail.com.
After opting out, you may receive one final message confirming your request. No further messages will be sent through the program unless you opt in again.
Opting out of texting does not cancel an appointment or repair authorization. Please contact us directly to make those changes.
Help and Support
Reply HELP for assistance, call (210) 637-1139, or email info@fixhail.com.
Delivery and Phone Number Changes
Message delivery depends on your mobile carrier and network availability and is not guaranteed. Carriers are not liable for delayed or undelivered messages.
Please notify us if your mobile number changes or is reassigned. Only enroll a number that you own or are authorized to use.
SMS Privacy
We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or consent records with third parties or affiliates for their marketing or promotional purposes.
We may share information with service providers that help us deliver and manage customer communications, solely to perform those services on our behalf, or when legally required.
For more information, review our Privacy Policy.
6. Third-Party Links
Our website may link to websites operated by other organizations. We do not control their content, availability, or privacy practices. A link does not imply endorsement unless expressly stated.
7. Website Disclaimers and Liability
The website is provided “as is” and “as available.” To the extent permitted by law, we disclaim warranties regarding its accuracy, uninterrupted availability, and freedom from errors or harmful components.
To the extent permitted by law, Dents & Dings is not liable for indirect, incidental, or consequential damages arising from use of the website. Nothing in these terms excludes liability or limits rights that cannot legally be excluded or limited.
8. Changes to These Terms
We may update these terms by posting a revised version and updating the date above. Changes to SMS terms do not expand the scope of your consent. We will obtain new consent when required.
9. Governing Law
These terms are governed by applicable United States law and the laws of Texas, subject to any mandatory protections provided by applicable law.
10. Contact Us
PDRONE LLC dba Dents & Dings
11115 Iota Drive
San Antonio, TX 78217
Phone: (210) 637-1139
Email: info@fixhail.com
Website: https://www.fixmyhail.com/